Support - Konkani.ai

How do I get started with Konkani.ai?

Simply download the app from the App Store, create a free account, and start your first lesson! The app will guide you through an initial assessment to personalize your learning experience.

What's the difference between Free and Premium?

The free version gives you access to basic lessons and limited AI conversations (5 per day). Premium unlocks 20 daily AI chats, all lessons, authentic recipes, offline mode, advanced grammar, audio pronunciation, and an ad-free experience. Premium is available as $4.99/month or $89.99 lifetime (save 50%).

Can I use the app offline?

Premium subscribers can download lessons and practice materials for offline use. The free version requires an internet connection for most features.

How do I cancel my subscription?

You can manage your subscription through your iPhone's Settings app. Go to Settings > Your Name > Subscriptions > Konkani.ai, then tap "Cancel Subscription". Your subscription will remain active until the end of the current billing period.

Is there a free trial for Premium?

Yes! New users can try Premium free for 7 days. You can cancel anytime during the trial without being charged.

How does the AI conversation feature work?

Our AI tutor, powered by OpenAI technology, engages you in natural conversations in Konkani. It provides instant corrections, explains grammar, and adapts to your skill level to help you improve faster.

What devices are supported?

Konkani.ai is currently available for iOS devices (iPhone and iPad) running iOS 15.0 or later. An Android version is in development.

How is my progress saved?

Your progress is automatically saved to the cloud using secure Supabase storage, so you can continue learning on any device where you're signed in.

Can I learn different dialects of Konkani?

Currently, the app focuses on standard Konkani with Devanagari script. We're working on adding support for additional dialects and scripts in future updates.

Do you offer refunds?

Refund requests are handled through Apple's App Store. If you're not satisfied with your purchase, you can request a refund directly from Apple within 14 days of purchase.

Is my data safe?

Absolutely. We take privacy seriously and use industry-standard encryption. Please review our Privacy Policy for detailed information about data collection and storage.

How often is new content added?

We regularly update the app with new lessons, vocabulary, and features. Premium users get early access to new content. Check the app's "What's New" section for the latest updates.

How Can We Help You?

Frequently Asked Questions